As an Account Manager, you will be responsible for managing and growing existing relationships with our clients. You will create and execute account plans designed to grow the overall value your clients receive from Green Street Infrastructure by expanding use cases, identifying new user groups for growth opportunities, and increasing user adoption across product offerings. Ultimately you will be responsible for owning the renewal process and outcomes, driving increased revenue each year.

Job Responsibilities

• Develop comprehensive account strategies for enterprise clients across various scales, focusing on strategic expansion and value optimization
• Renew existing accounts with increased service levels and pricing
• Identify opportunities to upsell current accounts with additional news and research offerings
• Establish strong relationships with users, decision makers, and influencers at each account
• Drive adoption of our platform through direct meetings and user training
• Develop competitive displacement strategies to capture market share and differentiate Green Street Infrastructure's value proposition
• Lead client meetings (both in-person and virtual) with members of the team
• Provide product feedback from clients to drive product enhancements and new product innovation
• Serve as liaison between Green Street Infrastructure and your clients by providing detailed updates on activities (via calls and through Salesforce CRM)

• A Bachelor’s degree; ideally in finance, business, communications, or a related field
• 2-3 years’ experience in account management, customer success or sales
• Superior relationship management skills with a passion for growing and retaining client relationships
• Experience negotiating with clients and experience with upselling products
• Excellent communication skills, both verbal and written
• Well-developed presentation skills
• Knowledge of the financial services and / or infrastructure industry a plus
• Ability and desire to learn new concepts and terminology
• Team player attitude and ability to collaborate with others

In addition to a basic salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements). Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Green Street will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United Kingdom without the need for visa sponsorship now or in the future.

Benefits

• Comprehensive benefits package including company provided medical, dental insurance and cash plan
• Company provided life assurance, critical illness and income protection coverage
• Personal pension plan with matched employer contributions
• Company paid holidays and summer half day Fridays
• Access to employee assistance programme and wellbeing resources
• Tax free cycle scheme and IT equipment
• Season ticket loan
• Company sponsorship to further education
• Flexible work arrangements

Green Street is a forward-thinking real assets company at the forefront of transforming the commercial real estate market with cutting-edge predictive analytics, data-driven insights, and actionable intelligence. With over 40 years of expertise, Green Street empowers investors, lenders, banks, and industry stakeholders across the U.S., Canada, Europe and Asia to make optimized investment and strategic decisions. To learn more, please visit www.greenstreet.com.

In September 2024, Green Street acquired IJGlobal, a comprehensive source of in-depth news, data and analysis covering all aspects of the global Infrastructure & Energy finance market. IJGlobal tracks Infrastructure & Energy projects throughout the entire transaction lifecycle, providing detailed information, via unique data points, on financial structure, pricing and key players influencing transactions and market trends.

The success of Green Street is directly attributable to the strength of our people. A diverse and inclusive work environment where top talent can thrive, think freely and offer different perspectives makes our insights even stronger. We’re building a company culture where differences are celebrated and valued.

Green Street is an Equal Opportunity Employer

Green Street does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.