Revenue Operations Manager: Optimizing B2B SaaS Go-to-Market Infrastructure and Sales Productivity

Strategically positioned at the intersection of Marketing, Sales, Customer Success, and Enterprise Systems, this role will architect and optimize business processes across the complete revenue lifecycle, from initial lead generation through opportunity management to post-sales customer success.

In this role you will diagnose friction, design better ways of working, and collaborate with technical teams to implement solutions that scale. The successful candidate understands that great Revenue Operations is reflected in clarity, adoption, and execution, not process volume.

• Build and Optimize Enterprise-Level Scalable Go-to-Market (GTM) Processes: Advanced Lead Routing, Comprehensive Sales Lifecycle Management, and Strategic Revenue Pipeline Optimization
• Partner with Marketing to strengthen lead flow, attribution visibility, and lifecycle integrity, improving conversion and reducing funnel ambiguity
• Evaluate and optimize GTM tooling, ensuring platforms are integrated, adopted, and aligned to defined workflows
• Translate business requirements into system logic and partner closely with GTM System & Tools team and technical resources to deliver enhancements
• Identify sources of workflow friction and proactively implement improvements to simplify execution and reduce manual work for commercial teams
• Support the rollout of new tools and capabilities in partnership with Enablement, ensuring operational readiness and sustained adoption
• Develop and implement segmentation models, rules of engagement, and account ownership frameworks across the Commercial organization
• Monitor process health and tooling effectiveness, using data and stakeholder feedback to drive continuous improvement
• Explore emerging technologies, including AI-enabled workflows and automation, helping position the organization to thoughtfully adopt next-generation capabilities

• 5+ years of proven experience in enterprise revenue operations (RevOps), advanced sales systems, and SaaS Business Digital Transformation
• Strong working knowledge of Salesforce data models and CRM architecture; Salesforce Administrator certification is a plus
• Demonstrated ability to design and implement scalable processes that balance operational rigor with seller usability
• Technically skilled and adept at collaborating with system administrators, developers, and data teams to deliver production-ready solutions
• Exposure to modern revenue technologies such as sales engagement platforms, marketing automation, enrichment tools, and workflow automation platforms
• Experience evaluating or building AI-enabled workflows (e.g., intelligent prospecting, automation, data enrichment, or process augmentation using platforms such as Clay or similar tools) is strongly preferred but not required
• Strategic mindset with a focus on execution; adaptable in creating structure in evolving environments
• Strong communication skills with the ability to collaborate effectively across diverse functions and teams
• High attention to detail paired with sound business judgment
• Bachelor’s degree preferred

What Great Looks Like in 12 Months

• Core go-to-market processes are clearly defined, consistently executed, and trusted by Commercial leadership
• Sellers experience less friction in CRM and tooling, with improved adoption and data reliability
• Lead flow and lifecycle management operate with greater transparency and predictability
• Tooling decisions reflect a cohesive strategy rather than point solutions
• Foundational automation is in place, positioning the organization to responsibly scale AI-driven workflows

In addition to the posted base salary range, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Green Street will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Green Street is a forward-thinking real assets company at the forefront of transforming the commercial real estate market with cutting-edge predictive analytics, data-driven insights, and actionable intelligence. With over 40 years of expertise, Green Street empowers investors, lenders, banks, and industry stakeholders across the U.S., Canada, Europe and Asia to make optimized investment and strategic decisions. To learn more, please visit www.greenstreet.com.

The success of Green Street is directly attributable to the strength of our people. A diverse and inclusive work environment where top talent can thrive, think freely and offer different perspectives makes our insights even stronger. We’re building a company culture where differences are celebrated and valued.

Green Street is an Equal Opportunity Employer

Green Street does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.